Terms & Conditions

Fluidis mobile application · Last updated: 18 August 2026 · Version 1.1

These Terms & Conditions (“Terms”) form a binding agreement between you and Fusion Atelier BV (“we”, “us”), established in the Netherlands, governing your use of the Fluidis mobile application (the “App”). By downloading, accessing, or using the App, and by ticking the acceptance box during registration, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

1. Eligibility

The App addresses mature themes relating to gender and sexuality and carries a 16+ App Store age rating. You must be at least 16 years old (or the minimum age required by the App Store rating in your country, if higher), meet the minimum “age of digital consent” for data processing where you live (16 in the Netherlands), and be legally able to enter into this agreement. By using the App you confirm that you meet these requirements.

2. What Fluidis is (and is not)

Fluidis is a self-reflection and educational tool, provided for general informational purposes only. It helps you explore your gender, sexuality, relationships, and inner world as spectrums, and offers optional AI-generated reflections based on your own inputs.

Not professional advice. Fluidis is not a medical device and does not provide medical, psychological, therapeutic, counselling, diagnostic, legal, or any other professional advice, and does not create any professional, clinical, or therapeutic relationship. Nothing in the App is a diagnosis, treatment, or recommendation.

The content is for information and personal reflection only. You are under no obligation to act on anything the App presents, and you should not rely on it as a basis for decisions about your health, relationships, identity, or any other matter. Any action you choose to take is your own decision and responsibility. For advice specific to your situation, always consult a suitably qualified professional. If you are in distress or crisis, contact a qualified professional or your local emergency services.

3. Your account and the Vault

The core App works without an account. If you create an optional encrypted “Vault”, you are responsible for the credentials you choose and for keeping them confidential, and for all activity under your account. Notify us promptly of any unauthorized use. You may delete your data and account at any time from within the App or by contacting us.

4. Acceptable use

You agree not to: use the App if you are under the required age; reverse-engineer, decompile, or tamper with the App except as permitted by law; disrupt or attack the service or its providers; attempt to access other users’ data; or use the App unlawfully. We may suspend or terminate access for breach of these Terms.

5. Licence

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial use, subject to these Terms and to the Apple App Store Terms of Service (an Apple “Licensed Application End User Licence Agreement” applies where relevant).

6. AI-generated content

Guidance text is produced by an automated language model based on your inputs. It may be inaccurate, incomplete, or not applicable to your situation, and must be treated as informational reflection only, not advice. You should not rely on it, you are not required to act on it, and you are solely responsible for how you interpret and use it.

7. Intellectual property

The App, its content, design, and the “Fluidis” name and logo are owned by us or our licensors and are protected by intellectual-property laws. Except for the licence above, no rights are granted to you.

8. Disclaimers

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that results are accurate or reliable. Nothing in these Terms excludes liability that cannot be excluded under applicable law, and nothing limits your mandatory statutory rights as a consumer.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill, arising from your use of the App. Where liability cannot be excluded, it is limited to the amount you paid for the App (if any) in the 12 months preceding the claim, or the minimum permitted by law. Your mandatory consumer rights are not affected.

10. Third-party services

The App relies on third-party services (including Google Firebase and Google’s AI service, and distribution via Apple). Your use of those features may also be subject to those parties’ terms. We are not responsible for third-party services.

11. Changes

We may update the App and these Terms from time to time. Material changes to the Terms take effect when we post the updated version (indicated by the “Last updated” date) and, where appropriate, notify you in-app. Continued use after changes constitutes acceptance.

12. Termination

You may stop using the App and delete your data at any time. We may suspend or terminate your access if you breach these Terms or where required by law. Provisions that by their nature should survive termination (e.g., IP, disclaimers, liability) will remain in effect.

13. Governing law and disputes

These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer-protection rights you enjoy in your country of residence. Disputes are subject to the competent courts of the Netherlands, unless mandatory law provides otherwise. EU consumers may also use the European Commission’s Online Dispute Resolution platform.

14. Contact

Fusion Atelier BV
Amsterdam, the Netherlands
KvK: 96067977
Email: office@fusionatelier.nl